Connect Your Store to ShipStation
Step 1 - Go to Account Settings on Shipstation
Step 2 - Select "Selling Channels" from the sidebar, then choose "Store Setup"
Step 3 - Click "Connect a Store or Marketplace"
Step 4 - Select the selling channel you wish to add (e.g. Shopify, Etsy)
Use the search bar to filter the selling channel list if you don't see your store platform
Step 5 - Follow the on-screen directions to add your store. Don't forget to click "Save Changes"
After successfully connecting your store, you will be directed to the Store Settings section of the Store Setup page. Here, you can modify the store's display name, toggle the auto-update feature on or off, configure your marketplace and customer notifications, personalize your store's branding, and much more.
Additional Information on Connecting a Store
You can connect as many stores as you wish, including Manual Stores for CSV order uploads or ad hoc orders. ShipStation places no limits on the number of stores you can add.
While stores cannot be deleted, you have the option to set them to Inactive, which will prevent their orders from importing or displaying in ShipStation.
If your store credentials, keys, or URL change, or if your tokens expire, you can use the Edit Marketplace Connection option in your Store Settings to reconfigure your store. For more details, please refer to the Reconfigure Your Store Connection article.
The automatic store refresh feature currently operates using an algorithm to determine how often store updates occur. At this time, the auto-refresh feature cannot be scheduled for specific times or intervals. Therefore, ShipStation recommends manually importing orders regularly to ensure you have the most up-to-date orders at all times.